Built exclusively for med spas

You paid to get that lead.

Then your front desk lost them.

Your injectable client texted at 11pm. Your skin treatment inquiry called during a laser session. Your body contouring lead submitted a form on Saturday. Every one of them is now booked somewhere else.

Set up your custom demo Takes 2 minutes. We build it trained on your actual spa so you can test it on your real clients.
Bayanway Receptionist
Responding now
Message your spa...
$4,800
avg annual value of a
retained med spa client
85%
of leads go cold after no
response within 5 minutes
30%
of med spa bookings lost
to missed calls alone
21x
more likely to book when
you respond in 5 minutes
Real situations. Right now.

These conversations are happening
at your spa while you read this.

Every one of these is a real scenario playing out in med spas across the country. The only question is whether Bayanway is answering them or your competitor is.

21x
More likely to convert a lead who gets a response within 5 minutes vs. one who waits an hour
MIT Lead Response Management Study
$4,800
Average annual revenue from one retained med spa client across injectables, skin, and body treatments
AmSpa Industry Report 2024
68%
Of aesthetic clients book with whoever responds first, not who they originally contacted
Aesthetic Industry Benchmark Report
Injectables
11:04 PM, Sunday
"Hi, I'm interested in Botox for my forehead and crow's feet. Do you have anything next week?"
Without Bayanway
This sits in your inbox until Monday morning. By then she has already booked at the spa that answered at 11:06pm.
With Bayanway
She gets availability, pricing range, and a booking link within 2 seconds. She's on your schedule before midnight.
Skin treatments
2:30 PM, Tuesday
"What's the difference between your Hydrafacial and DiamondGlow? I've been wanting to do something for my texture."
Without Bayanway
Your front desk is checking someone out. The call goes to voicemail. She doesn't leave one. That's a $600 skin treatment gone.
With Bayanway
Bayanway explains both treatments, asks about her skin concerns, and books a complimentary consultation while your team finishes with the room.
Body contouring
Saturday, 9:00 AM
Website form: "Interested in CoolSculpting or similar for my midsection. Budget around $1,500. Can someone reach out?"
Without Bayanway
You're closed. That form sits until Monday. 78% of weekend leads who don't hear back within an hour go cold.
With Bayanway
Response in seconds. Lead qualified. Pricing expectations set. Consultation booked for Monday morning before you even open.
Re-engagement
94 days since last visit
Jennifer came in for filler 3 months ago. Her results are fading. She hasn't rebooked.
Without Bayanway
Nobody notices. Nobody follows up. Jennifer books a touch-up at a different spa after seeing an Instagram ad.
With Bayanway
Bayanway identifies clients approaching their treatment window and sends a personalized re-engagement. Jennifer books. That's $800 you'd already written off, back automatically.
Set up your custom demo
Your numbers

What is your front desk gap
actually costing you?

These fields are live. Change any number and watch the math update in real time.

All fields are editable. Plug in your real numbers.
At $450 per visit and 4 visits a year, each retained client is worth $1,800 to your spa annually. The industry average climbs to $4,800 when you factor in add-ons and referrals.

85% of leads who wait more than 5 minutes go cold. 30% of med spa bookings are lost to missed calls. Documented averages, not estimates.

Revenue leaving your spa every year
$864,000
You're spending $2,000/month on ads and losing 40% of those leads before they ever book.
Cost per lead from ads$25.00
Leads lost every month32
Ad spend wasted on lost leads$800
Revenue lost monthly$72,000
Revenue lost annually$864,000
See how much Bayanway recovers. Get your custom demo.
The honest comparison

Your other options have real costs.

Not a knock on your team. Just math.

Hiring a front desk coordinator
$35,000 to $55,000 a year before benefits, taxes, and turnover
Works 9 to 5. Your injectables clients text at 10pm.
On the phone with one client while three skin consult leads hit voicemail
No follow-up system. Memory-dependent. Inconsistent on pricing.
Quits. Gets sick. Has a bad day during your busiest week.
Bayanway
A fraction of that cost. No payroll. No PTO. No turnover.
Responds in under 2 seconds at 2am the same as 2pm
Handles DMs, texts, calls, and website chats simultaneously
Trained on your full treatment menu and how to handle objections
Never has a bad day. Never forgets a follow-up. Never quits.
A generic chatbot
Follows a script. Can't tell the difference between a filler consult and a laser inquiry.
Not trained on aesthetic treatments, med spa pricing, or client language
You build it. You update it. You fix it when it breaks.
What makes Bayanway different
Understands injectables, skin treatments, body contouring, and how clients actually ask
Knows your specific services, pricing, and booking flow
We build it, test it on your actual spa, and hand you something already working.
Set up your custom demo
What we build for you

Start with what fits.
Add the rest when you're ready.

Everything is done for you. Live in 5 to 7 days.

Core service
AI chat receptionist
Handles every DM, website message, and text the moment it arrives. Books consultations, answers treatment questions, qualifies leads, and follows up automatically. Your staff never has to touch it.
Core service
AI voice receptionist
Answers calls when your team is with a client. Sounds like a real person. Books appointments, explains treatments, and routes anything urgent straight to your team. No voicemail. No missed call.
Add-on
Google Ads management
Once the AI is converting leads, we drive high-intent traffic to it. Med-spa-specific campaigns targeting clients searching for injectables, skin treatments, and body contouring in your area.
Full package
Done for you, completely
One strategy call. We build everything, connect your booking software, test it against your treatment menu, and hand you a system already live. No technical knowledge. Ever.
How it works

One system. Every channel
your clients reach out on.

Bayanway runs two coordinated systems. The chat receptionist owns every written channel. The voice receptionist owns every call. The follow-up engine works behind both, automatically and endlessly.

Chat receptionist
Instagram DM
Facebook DM
SMS / text
Website chat widget
Form submissions
Voice receptionist
After-hours calls
Peak-hour overflow
Mid-treatment coverage
Voicemail replacement
Follow-up engine
Post-consult follow-up
Post-treatment check-in
Treatment window reminders
Dormant reactivation
Missed appointment recovery
Questions we get asked

Every doubt,
answered plainly.

"Will it sound robotic? My clients expect a luxury, personal experience."
Set up your custom demo and test it yourself. The bot knows your spa's name, your treatment menu, how to talk about aesthetic procedures the way your clients speak, and exactly when to bring in a human. It doesn't sound like a phone tree. It sounds like a knowledgeable, warm front desk person who happens to be available at midnight. The demo exists specifically so you can verify this before deciding anything.
"We already have a front desk coordinator. We don't need this."
Bayanway is not a replacement for your team. It's what handles everything your team physically can't: after-hours texts, weekend DMs, calls that come in during treatments, and the Saturday form submission when you're closed. Your coordinator focuses entirely on the clients in the room, creating the white-glove experience that keeps them coming back. Bayanway handles the outside. Your team owns the inside.
"Is this HIPAA compliant? We handle patient information."
Bayanway is designed for medical aesthetics specifically, which means compliance is built in from the ground up. The system does not store sensitive medical records or treatment history. It handles scheduling, intake, and follow-up within the boundaries appropriate for a med spa front desk. We cover this in detail during your strategy call so you know exactly what data is handled and how.
"What happens when a client asks something complicated or gets upset?"
Bayanway knows exactly when to step aside. Any conversation flagged as sensitive, a complaint, a medical concern, or anything outside its scope gets immediately escalated to your team with the full conversation history. The client never has to repeat themselves. Your staff gets the context, you take over, and the handoff is seamless. The AI never pretends to be something it isn't.
"We already have a chatbot on our website. Why is this different?"
Most spa chatbots follow a script and break when someone asks anything it didn't anticipate, like what the difference between Sculptra and Radiesse is, or whether their rosacea contraindicates a chemical peel. Bayanway understands the actual question. Here's the test: set up your demo, then ask it your five hardest client questions. Then go test your current chatbot with the same questions. You'll have your answer in 3 minutes.
One step

Your spa deserves a front desk
that never closes.

Give us your spa's info and we'll build a demo trained on your actual treatments and booking process. You test it, you decide.

Bayanway
What you're actually getting
Monthly performance reports
Plain-English summaries of what was handled, what was booked, and what was recovered. Texted to you directly. No dashboard required.
Sounds like a real team member
Warm, conversational, specific to your spa. Your clients feel taken care of. Your team feels supported. That's the standard we hold it to.
You stay in the loop, not in the weeds
Everything runs without your involvement. You get the summary, your team delivers the experience, and you focus on growing the spa.
Ongoing monitoring and optimization
We watch performance, refine responses, and update the system as your services evolve. It gets better the longer it runs.
Get your custom demo

You'll provide your name, business name, website, email, and phone. We build the demo and follow up on your experience.